Prior to Disney Cruise Line I had only been on one cruise before. I was 18 and let’s just say it was not the best experience. In fact the cruise line I went on is no longer in business.
So needless to say I was not really wanting to go on another cruise, even it was was a Disney Cruise. But my husband had to go for work and wanted to take the family. I said I would do it but only if we went concierge.
Boy was that a big mistake! It turns out I love Disney Cruising and now we only go Concierge. (my husband is still paying for this decision)
Let me share with you some of the perks of staying Concierge and why we will never go back.
Shore-side Concierge Services
the service begins even before you have left land
Even before you get on board you have access to a Concierge team ready to help you plan your cruise at 120 days out.
They really come in helpful when trying to plan hard to get bookings like Palo, Remy and the coveted Castaway Cay Cabana. But they can also capture some of the things you like so they will be on board for you.
Our files has weird things like what wines we like and our favorite snacks. On our last cruise we literally ate the last Mickey risk krispie treats on boards. Have a funny feeling they will have more the next time we cruise.
Concierge Boarding and Disembarking
When you arrive at the port you will immediately see the Concierge difference. There is a dedicated desk for checking you in. It is much more casual than the long lines you see in the rest of the terminal.
Now don’t think you get out of standing in a line at all. There may still be one but their will be Cast Members talking to you in line and getting thing arranged so once you get to a desk you are streamlined through.
As Concierge you children will get their Kids Club bands at this time. This sames a lot of time later since there is no need to stand in the other line at the port or while onboard.
Once you have checked in there is even a dedicated area for you to sit.
Dedicated Check In Desk (photo credit: Passporter)
Boarding is a breeze as you are escorted down a special aisle bypassing all the other passengers. You walk right up to the front, have your photo taken and step right onto the ship.
Once on the ship you are escorted again to the Concierge Lounge where you are sat at a table to await one of the Concierge team to walk your through your itinerary and make any adjustments or add on any spa services.
As you wait you can enjoy light snacks and cocktails. (My favorite moment is as Joe was getting snacks for the boys I looked longingly at a mimosa another passenger had. A server saw me and brought me one immediately. My expectations for the rest of the cruise were set.)
On dembarkation day the service does not stop. You are invited to eat your breakfast in the Concierge Lounge rather than going down to the restaurants.
When you are ready to leave a Concierge Member escorts you back off the ship and you are fast tracked through customs. Again, no standing in line.