Disney Controversy – Using a Scooter Recreationally at Disney World

It’s a Disney Controversy – Using a Scooter Recreationally at Disney World

Welcome to this month’s Blogorail Teal Loop. Today we are sharing our opinions of some of Disney’s most controversial topics.


This article DOES NOT discuss using scooters for medical reasons, visible or invisible.  You and your doctor are the only ones that know your limitations.

This article ONLY addresses recreational use by those that don’t need it but want it for convenience.

electric scooters in Epcot

If you google ‘Disney World Scooter Rental’  you will find that there a ton of rental companies out there.  This should tell you something, scooter rentals in the Orlando area are on the rise.

“Are there really that many people out there that need a scooter for medical reasons?”  The answer is NO!

On a recent trip I was speaking with a Cast Member at the scooter rental area in Epcot.  She told me that the majority of rentals are now for people that tell them they “just don’t want to tire out so they can go out in the evenings”.  If you look anywhere in the parks you get a feeling that that is the truth.  And it only seems to be getting worse.

So before someone decides to rent a scooter for a non-medical reason they should think about how it impacts the Disney experience for everyone.

Example of a Scooter that can be rented at Walt Disney World

Impact to Traffic Flow

Strollers and scooters are just a fact at Disney World but as numbers increase so does the impact of traffic flow in the parks. It becomes more difficult to walk from point to point in the park navigating the sea of wheeled vehicles.

Disney has had to create parking areas that were once walking paths making the problem even worse. Have you ever been in an area when a show gets out – pure chaos!!

This congestion increases frustration of everyone and can even result in injuries as people just ‘try to get by’.

Overuse of Handicap Access

Disney does not know if a person on a scooter has a medical reason or if it is just recreational, so they treat everyone the same. Which means all scooter riders are treated as they are handicapped and get access to their lines (which are typically shorter) and special seating at shows.

This is a huge issue for those that are handicapped. I have spoken with people in wheel chairs that have had to wait through multiple shows (i.e. Finding Nemo the Musical) because all the handicapped seating was filled with scooters.

So if you are a recreational user remember – many people do not have the ability to stand up and take a seat. Recreational users should leave their scooters outside!!!! (I have some passion around this one – just because you have a scooter does not make you handicapped or special)

Takes Up Room on the Bus

This one is getting worse every trip now. In the old days Disney’s busses had spots for 2 wheel chairs on their buses. Now the buses are being fitted to take 3-4 wheel chairs or scooters. This again is a sign that this is a growing trend.

This is a huge issue for transportation. 4 scooters takes up the space for approximately 20-30 people on a bus. At park closing this becomes a nightmare trying to get everyone home.

photo credit: DisBoards

photo credit: DisBoards

On one night it took close to 1.5 hours to get a bus one evening to Pop Century because there were a line of scooters. So if you are a recreational user, be considerate and know that you are kicking close to 10 people off a bus for your comfort. And expect to hear some unkind comments as people are waiting on you.

Restricts Hallway Access

This one is another pet peeve of mine. Scooter renters enjoy renting their scooters but don’t like to have them taking up room in the hotel rooms.  So they park them in the hallway and plug them into a charger out there.

This restricts the room people with children and luggage have to navigate hallways. This could also be a huge issue if there was a fire. Just know, that if I see scooters in the hallway I call the front desk to have them removed.

I just don’t see them as a part of the Disney hotel ambiance and I think they are just to big of a fire hazard.

Safety Hazard

Scooters CAN hurt people. I have had to grab our children out of the way of a scooter that was not slowing down on numerous occasions. Scooters seem to think they have the right of way and will make others move. My son, at 2 and a half, was just about run over INSIDE a kids play area at the Imagination Pavilion. This area is made for kids to run around so don’t tell me that it was the kids fault.

Another example was on the evening my husband proposed to me.  We took a romantic walk hand in hand around the fire lit lagoon in Epcot. As we rounded a corner I guess we were not moving fast enough and two ladies in scooters (drinks in had) came behind us with the headlights on and kept honking their horn for us to move faster.  They just kept moving forward to eventually one hit the back of  my ankles.

If you are a recreational user, know that you do not have the right away and that be aware that you could hurt people.  As the motorized vehicle you would be at fault in any accident (and liable for any injuries) and you need to treat it like you would a car.  Expect that people will jump out in front of you.  It is a ‘park’ after all.

I Haven’t Forgotten Strollers

And don’t think I am omitting the impact of strollers. I know that many of the comments below use strollers as a justification for their behavior with scooters.  (very grown up isn’t it – the old ‘if they can do it why can’t I’ defense)

I am a guilty user of strollers and will ween my children from them as quickly as possible for just the same reasons have stated above.  I HATE impacting myself or others around with with those things.

They are a necessary evil when the kids are young but as a friend of mine says ‘if the kids knees are up to their ears they may be too big for a stroller’.

strollers at walt disney world

I know that his was a huge Disney Controversy and one that I definitely have an opinion on. I just want people to think how their decisions impact others. Unfortunately people today think they are the most important person at Disney and it does not matter if what is convenient to them makes many things more inconvenient to others.

So all I ask is that you think of others as you make decisions.  This should not only be at Disney but also in your everyday life.

Thank you for joining me today.

Mary Signature


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By | 2017-10-12T12:44:16+00:00 August 28th, 2012|

About the Author:

Full time working mom making the most out of time with my family through travel, crafts & photography. Owner/designer of Capturing Magical Memories® and co-owner of the Magical Blogorail travel co-operative. In my free time it is all spas, wineries and concierge.


  1. Laura S. August 28, 2012 at 12:45 pm - Reply

    Well said. This drives me crazy too!! My kids have almost been run down as well and I feel fairly certain that the majority of people using scooters do not need them for medical purposes. They are just lazy. I think all your points are so good and I wonder if they have not seen Wall-E- that movie is about them. 🙂

    • Diana October 13, 2014 at 11:41 pm - Reply

      I returned from a family of 4 vacation to Epcot and the Magic Kingdom today. My husband and I have 2 children ages 5 and 10. I was truly taken aback at how many scooters we encountered the past 2 days and the impact they had on navigating the common areas of the theme parks as well as the negative flow on some rides. On what would have been a 5 minute wait for the Mexico boat ride- it turned into a 15 minute wait because a man in a scooter would not transfer to a Wheelchair to enter the boat.
      I wish all these current optional scooter riders had to endure their type of disruption when they were younger and trying to enjoy a family vacation with small children. As parents in our late 30 s early 40’s -we experience the selfishness of the 20 something and the selfishness of the 65 plus crowd (not all but an alarming number)
      If you don’t feel like walking- stay home. If you truly cannot walk- help stop these recreational handicap usurpers from ruining what is fundamentally the right thing.
      The Villages (a retirement community in Florida) has all types of restrictions on how long children can visit and where they can go on the property. I would support Disney doing this same thing for kids over 65.
      Just like The Villages is very open about limiting children in certain area — I support Disney limiting over 65 in scooters in certain areas.

      • Anonymous July 5, 2016 at 1:49 pm - Reply

        You are clearly in need of maturity.You have no way of knowing who needs a scooter. I use one because of have severe arthritis. I can stand for a few minutes and often do on quick attractions. I can also transfer because I have the ability to do so. I CAN NOT WALK FOR LONG PERIODS OF TIME. I would require Morphine to do that. And no I am not going to stay home because I am 65. How dare you! A retirement community is a place people choose to live not a public theme park. And let me remind you that when I could walk (we have been visiting WDW for 30 years) I have been hit numerous times bky people pushing toddlers in strollers. Kids who had no idea where they were or what the heck WDW is. Maybe they should stay home. I bet your the mom of kids who are allowed to act up in restaurants and endlessly kick the back of my seat on an airplane while screaming non stop from Ohio to Arizona. Guess what? not everyone loves your kids or thinks they are just so cute. Can not wait until you are 65!!

        • Icey Weener November 11, 2016 at 4:58 pm - Reply

          Don’t fucking go there then! If you can’t walk then don’t inconvenience us all with your fucking scooter

          • Mike June 20, 2017 at 2:33 pm

            That’s just uncalled for

        • Anonymous December 30, 2017 at 12:25 pm - Reply

          It would be different if everyone you see on the scooters wasn’t fat! If you’re 300+ lbs, you can expect to have joint and/or back pain. You can also expect to have difficulty walking long distances and standing for long periods of time. Why should others have to be put out by these slugs poor lifestyle choices and complete lack of any sense of shame? Also, Disney is not a “public theme park” genius. It’s private property.

          • Nonnie March 10, 2018 at 11:32 am

            Hey asshole, guess what? Many medical conditions and invisible illnesses some with a whole other set of problems when it comes to weight gain. It isn’t always fat lazy people suddenly developing minor pain and deciding to use scooters or wheelchairs to further laziness. Many times its medical problems that cause lack of mobility and ability to exercise and do something about their weight gain. Not to mention the plethora of medical conditions that CAUSE the weight gain.
            If anyone needs to stay out of the parks, it’s judgemental assholes who think they are better than everyone else based on their weight, or some arbitrary thought that they know more.

          • Anonymous June 8, 2018 at 8:37 pm

            I don’t think this article was written with bad intentions. I was at Disney world this week and here are a few things I witnessed. First, an older woman, maybe 60s. She had a noticeable limp and walked very slow. She probably could have used a scooter. ButI watched as she walked all through the countries at Epcot with her family. I then witnessed a woman walk all the way from the bus area to the place to get scooters. She plopped her ass down and rode off. I think that just like everything else, you need to show proof that you need one. Because when I can’t walk around because of all the scooters of people who are just lazy or other non needed conditions.

  2. Anonymous August 28, 2012 at 2:10 pm - Reply

    How can you tell who has a medical issue or not? I am overweight. & walked EVERY trip (7 total) until I had surgery on both my feet a total of 4 times. I wanted to cancel my husband's & my 40th birthday trips b/c of how cruel people can be. Not everyone on a scooter wants to be on one. A few bad apples do not represent the lot. I know you said this doesn't address people with medical issues, but how do you think this makes those of us who have had to use one feel when it's pointed out what an inconvenience we are on busses, or how we try to run people over (I have had countless people stop right in front of me, cut/jump in front of me and managed not to hit anyone yet). There are so many rude and cheat things people do at Disney, why not single those things out. After having a severe injury, I will never assume some one is using a scooter just for fun. How do you know who had bad knees, cancer, etc.? Believe it or not , scooters are not that convenient. You can't get through crowds, you can't sit on them on a bus to make more room for other passengers, and using one is definitely not worth the dirty looks & comments. I would rather walk any day of the week.

  3. Mary at Capturing Magical Memories August 28, 2012 at 2:24 pm - Reply

    Hello Anonymous. That is why this is a Disney Controversy. The stats show that scooter rentals are exploding. You are correct that it is the bad apples that are spoling everything and unfortuneately their increasing in numbers. That is why this was written. I would love for those bad apples to think a bit. For those, like you, that have valid medical reasons keep your head up and enjoy yourself. My point of the article was to make people think about their actions. People making rude comments to you in the parks is just as bad. I do not condone that at all.

    • Juanita November 3, 2017 at 3:39 pm - Reply

      The trouble with this kind of article is that it gives people the impression that most of us who are Mobility impaired are in some way Faking It. I have rheumatoid arthritis and lifter pain everyday of my life and basically have accepted the fact that I will never be able to do the things but I wanted to in life. Now I know from articles like yours that everyone will be looking at me as if I’m some kind of fraud just because I’m not terribly old. Rheumatoid arthritis doesn’t just affect the old. Even teenagers can get it. All you accomplished in this article is taking away what little joy some of us can have in life. The people who actually are not handicapped will likely just laugh at your article and go on but those of us who are truly mobility-impaired don’t like others to be looking at us with pity nor Envy. Be careful what Impressions you give people in your articles.

      • Anna November 24, 2017 at 1:03 pm - Reply

        No, its the faking people that are giving people the impression that everyone else is faking it too. Why be angry with the author of the article when she is actually ojn your side?

  4. DebSays August 28, 2012 at 3:10 pm - Reply

    Great post! Having been run over by a woman who backed up without looking and with no apology when I screamed, I whole heartily agree! Watch out! My foot never heeled properly (old bones never do) and I'm sorely reminded every day about this issue. The sad thing is, she may have put me closer to having to use a scooter one day.

  5. Dawn Hopkins Panagos August 28, 2012 at 3:58 pm - Reply

    I wholeheartedly agree! But you did forget one point…not only do they take up a lot of room on buses, they also basically cut into line instead of waiting for their turn like the rest of us do. I don't know how many times I had to wait for the next bus because of a scooter that got there after I had already been waiting for 20 minutes or longer and they get right on…along with their whole “entourage” of friends and family members!

    • Joe Camel October 29, 2016 at 10:24 pm - Reply

      This is the key. They have every right to go and enjoy he parks, but if u have special needs, it should be YOU that should be willing to be inconvienced or pay a bit of an “extra price”. But instead, these people pass the inconvience on to others

      • Juanita November 3, 2017 at 3:49 pm - Reply

        Mobility impaired people DO have extra expense. We must buy our cains and walkers and rent our wheelchairs when we travel. It typically costs me about $30 in extra tips to people who must assist me at various stages of any Journey for my home by plane to where I eventually sleep that night. and that’s just tip money and does not include the price of all the extra equipment or the embarrassment of all the prying eyes. The old saying goes “don’t judge somebody until you’ve walked a mile in their shoes” but I really don’t think you want to walk a mile in my shoes!

      • Anonymous May 30, 2018 at 10:31 am - Reply

        So someone is disabled wake me because I was ran over by a drunk driver and have over $1 million in medical bills to pay and at the age of 38 it is on disability receiving $618 a month and having to pay my own medical bills because somebody else wants to take me on a trip I I should have to be inconvenienced and pay extra I already pay extra and my medical bills and other expenses due to an accident caused by somebody else that was too stupid to stay from behind the wheel of a car when they shouldn’t of been driving so you think I should have to pay extra and been to react well let’s hope this never happens to you or I’m sure you would see things differently

  6. Kathleen Kelly August 28, 2012 at 5:39 pm - Reply

    What I find disturbing about the in discriminate use of scooters is that the folks who TRULY need them for mobility and/or endurance issues must now endure the annoyance and “unkind comments” from frustrated guests. Everyone should keep in mind that many disabilities are “invisible” and there is often no way to differentiate between the medical and the recreational scooter users

    Mary, I'm so glad that you addressed your remarks to the recreational scooter users! It's really up to them to play fair and be considerate of others.

    • Melanie July 14, 2017 at 4:28 pm - Reply

      I couldn’t agree more! I have MS and am luckily still mobile in my everyday life. However, a Disney vacation is another thing all togther! I can start the day out withouth the use of a scooter, but by lunch time, I am exhausted and my legs feel like I won’t even make it back to my room. My doctor told me that is how it would be and told me if I want to take these types of trips, I need to use a scooter. Trust me, I am SCARED TO DEATH every time I do because of the amount of people and the fear of accidentally running into someone.. I do not consider myself to be reckless at all when I am operating the scooter. The problem I find is that so many people do not actually see us “down there” as the excitement of the park has taken over and they are gawking and stopping suddenly. People such as myself need to be extra aware and realize, this is a sad fact of life.

      I am glad to see so many folks do realize that there are many invisible disabilities, so please, don’t judge…… I would GLADLY give up the scooter if someone would please just take the MS away from me.

  7. Dave Shute August 28, 2012 at 6:12 pm - Reply

    At the old location for turtle talk, I was with my family waiting for the next show when a person on a scooter rolled over the legs of someone who was sitting down on the floor that was the waiting area then. I could hear legs crack from 50 feet away…Those things can be incredibly dangerous, no matter what the reason one has one…

  8. Heidi Strawser August 28, 2012 at 6:42 pm - Reply

    Amen, Mary! I'm becoming more passionate about this too. On our last trip, when we were doing our resort-visiting-day, we waited for buses to load up scooters. You can totally tell who needs them and who is just being lazy. Ugh!

  9. DisneyDonnaKay August 28, 2012 at 6:47 pm - Reply

    The people who drive scooters for recreation should be happy they are blessed with the ability to walk around the park. There are so many who would give anything for the ability to do that. Great post!!

  10. Hilary December 4, 2012 at 8:46 am - Reply

    I will be returning to Disney in may with my mother. Judgmental people like you would think her scooter is for recreational purposes because she doesn’t appear to be handicapped. She however has MANY disabilities that would keep her from enjoying Disney so I find your comments very rude. I am sorry if you feel the need to make rude comments about her or me because I will have one for “recreational” purposes. After spending several thousand dollars we both choose to make the most of our vacations. Sorry if it causes you to protect an parent your children.

    • Capturing Magical Memories December 4, 2012 at 7:39 pm - Reply

      Hillary – My initial comment stated those with valid reasons for a scooter are not covered by my comments. Your mother sounds like one of those people and she should get the most out of her trips and more power to her. The second part of your comment concerns me. I am hearing more and more people say that they spend $XX to go to Disney so they should get what they want. Unfortunately this is the trend and everyone thinks they deserve things their way even if it inconveniences others. This is not limited in any way to just recreational scooters but if everyone thinks they deserve something because they paid $XX then everyone is going to be very dissappointed. I just want people to think of others and share the magic – not take it away. I wish you and your mother well and hope you have have a fabulous trip.

  11. DisneyMom December 5, 2012 at 12:43 pm - Reply

    I agree with the author 100%. As she stated at the beginning, this is not about people who legitimately need these scooters. In fact Hilary, instead of being hostile with the author, you should be more upset with the people who use these scooters recreationally. They are out there taking them away from people who truly need them, like your mother. Quite frankly, like my father; he could never walk the park due to disability. My husband, two boys and I just returned from another trip to Orlando – we go about once a year. And each year, at each park (not just Disney), it seems there is a steady increase in the number of people using the scooters. At Epcot, a young man riding one of these scooters nearly ran my young son over, never slowed down. I watched as he drove the scooter as fast as he could in a circle, with no regard to the people around him. We were honked at, yelled at and nearly run over by people in scooters who thought we should “get out of their way.” I watched family members jump off and on scooters they were sharing. This is where the frustration comes from, and I would agree, that most people who are riding them, need them. But those who don’t are ruining it for those who need them to enjoy the park. Unfortunately, I don’t know how WDW or Disneyland could determine who medically needs them, and who doesn’t, so I don’t think you’ll find a solution to this problem. One just has to hope that able bodied adults will act responsibly. I’m not hopeful.
    As to your comment about the cost of your vacation, we all pay a lot of money to visit these parks. They’re expensive, no secret there. That means no visitor has more rights than another based on cost. And yes, that includes scooter rental. I understand the scooters are not free, but neither are two young boys at an amusement park.

  12. Rich August 3, 2013 at 2:21 pm - Reply

    Your article was well thought out and well written without a tinge of snark. Anyone upset with it either didn’t read your disclaimer or has some guilt.

    Unnecessary ECV use has become an issue at the parks in the past few years. It has become to convenient and easy for people who don’t need one to put their priorities first. My big peeve is the busing issue. It’s at the point that they will need special buses to handle only handicap/scooters before long since it has been creating such a slow down and limiting capacity.

    • Mary at Capturing Magical Memories August 4, 2013 at 6:53 am - Reply

      Thank you Rich for the positive comment. I think the bussing is one of the biggest issues. I have seen it where the line for ECVs and Wheel Chairs has been long enough that they would have to wait for 2-3 busses. I know that they getting ready to use double busses and I am assuming they will have more capacity for handing ECVs and Wheel Chairs.

      • Brian noyes July 1, 2017 at 2:18 pm - Reply

        The bus issue is 75% of the problem…it takes an extra 20 minutes to load, takes up 10 seats and they just cut people who have waited over an hour. And my other issue is the entourage. It’s really just a microcosm of the entitlement that society seems to feel is owed to them. And I truly feel bad for the legitimately handicapped

    • Heywood jablowmee December 11, 2017 at 9:55 pm - Reply

      2017 and it is out of control. Disney needs twice as many buses or better yet scooter busses only.

      • Jason February 4, 2018 at 8:49 am - Reply

        2018 and still out of control. I wish to take a poll of what % of people actually have a physical need to use a scooter. Nothing is more infuriating than waiting for the scooter to board the bus, only to find the person stand up and walk forward to their seat on the bus. IT needs to stop

  13. Kelli August 6, 2013 at 1:06 pm - Reply

    As a person with a disability that is somewhat invisible (I am 38 but have had rheumatoid arthritis for 21 years) I applaud this article. I choose to walk and take a lot of breaks, mainly because I’m thrilled I still can and I don’t want people to look at me like a “bad apple”. This article is in no way judgemental! It’s stating a fact that just like many other wonderful things that Disney does to accommodate special needs, the scooters are being abused by people who do not NEED them. If those that don’t need them would not use them, then people that do have a medical need (like myself) would be able to use them without feeling like they may be “judged” as a recreational user.

    • Mary at Capturing Magical Memories August 6, 2013 at 1:38 pm - Reply

      Kelli – thank you for writing this comment. I hate that you feel you get judged because of the ‘bad apples’. This makes me even more passionate about this!

    • Juanita November 3, 2017 at 3:56 pm - Reply

      I also have rheumatoid arthritis and have not gone to an amusement park since I was diagnosed because like you I don’t want to be viewed as a “Bad Apple”. but it is articles like this that caused people to view us as bad apples. Do you really think the people who are using the scooters recreationally are going to be deterred from that action by this article? No it is only those of us who truly are Mobility impaired who who will be deterred because we typically do feel embarrassed by being viewed as cripples.

      • Amanda June 9, 2018 at 2:22 pm - Reply

        I agree completely. The article says that it is not referring to people that need them, but you have no way of knowing who does & who doesn’t. I HATE the judgmental looks that I get, but I try very hard to ignore them. I am 49, about 75 lbs overweight and can walk around a store and onto rides. However, I have had 4 surgeries on my neck & back that would prevent me from going to the park if a scooter wasn’t an option. I can not be on my feet for more than 20-30 minutes at a time as all the neck & spine fusions and scar tissue prevent it. I did use a wheelchair one trip, but that meant someone had to push me, the fact that a scooter rental is easy and affordable, which it was not years ago, means that I am now able to use the scooter in the park and be more independent. .
        This article feeds the fire and in my opinion promotes discrimination.
        There is no benefit at the parks – you don’t get to ‘cut the lines’ and the disability areas of most shows are not good spots – at least when I was there in Jan.
        As far as the busses – I too wish that they could fit more on, I feel bad that there are spots that are taken away, I would be happy to wait in the line for the bus with everyone else, but because they can’t load a scooter with people on the bus it isn’t usually an option. At the end of the night, because they have someone at the loading area – they are able to have people with scooters wait in line for a portion of the time, then they determine what bus to put you on. I would be fine with that everywhere, but the staffing for it would not be practical for Disney. I think that they are doing everything they can to accommodate everyone. I know this was originally written 5 years ago and perhaps how Disney handled things has improved, but I certainly didn’t find that I was getting a benefit by using it. As I think a lot of people have commented who do need them. If I had the ability to walk and be on my feet the way I used to I would do it in a heartbeat.
        There is NO WAY that you can know that people are using scooters recreationally. There are far, far too many ‘hidden’ disabilities. I have been run over by stollers in the past when I could walk around, I have felt that parents with them felt they had the right of way – I have also, being on a scooter, had people go around me because i was going ‘too slow’ then stop short because there were people in front of me they couldn’t get around. If I try and ‘not tailgate’ people, I get cut off, then get dirty looks if I get too close to people.
        I don’t want special treatment, but I want FAIR treatment and I very firmly believe that this article makes people feel better about their bad attitudes prejudices and lack of patience and tolerance, it is telling them that how they feel is how everyone feels – that people on scooters are lazy & looking for a ‘free ride’ so to speak. Should I put a sign around my neck with my medical issues, or should I just stay home, because it make people uncomfortable or angry to see me?

  14. Kristin Zarchan August 6, 2013 at 1:40 pm - Reply

    I agree with the article. My son uses a push wheelchair for long distances. He was born with club feet and has had casts, braces, surgeries, more casts and braces his whole life. His feet turn in as he walks. We brought his customized wheelchair from home. It was bright blue and fit him as it was custom made for him. We were told on this last trip by more cast members that his wheelchair could not go where other wheelchairs could go. They assumed it was a stroller. We would have to explain to them that it was a wheelchair. Finally, we had to stick a large red rectangular sticker on it that read “stroller as a wheelchair” even though it was a wheelchair. I think the cast members get so used to the rental units that they don’t even realize what a real wheelchair for a child looks like. It even had the four red metal safety tie downs for the buses and we would have to explain to the bus drivers how to attach the hooks to the tie downs. We also got dirty looks and comments when we had him buckled into the bus. Luckily I have a thick skin, but something does need to be done.

    • Mary at Capturing Magical Memories August 7, 2013 at 8:23 am - Reply

      Kristin, I hate that you had to go through that. I agree that the Cast Members are just conditioned by what they see day in and day out. Glad there was finally a solution that at least stopped some of the conversations. I know this becomes even more of a concern as children become teens that need these types of chairs. Just keep educating others. I am learning all the time from meeting people like you. And as I become aware I also educate those around me. Mary

  15. Frankie January 8, 2015 at 4:38 pm - Reply

    Thank you for this article to have discussion. I have moderate to severe arthritis and am limited in how far I can walk. I have handicap tags on car as I cannot walk the length of a football field without stopping to sit down. I could never walk Disneyworld and was grateful for my scooter. I left it when I could, some lines were very long to wait in but I managed. I was careful to tell cast members when we went into the handicap entrance that I could get out and walk. Sometimes they let me get out, sometimes they just left me in it, depending on how many people in scooters and wheelchairs there were. Recreational users were very bothersome to me. People who are irritated with scooters were a huge issue/ I was shocked that people ignored you, walked into you and made rude comments. A little boy almost ran into me one day, it was scary for me even tho I was going very slowly as I did all the time, unless there were wide open spaces in front of me. His mother stopped him, asked him to apologize and gave him a nice talking to about being aware of others , even tho he was at Disneyworld. Loved it. Disney would be impossible for many of us without the scooters. I am sorry people are so inconsiderate of others, just to save their feet.

  16. Nat April 5, 2015 at 5:59 pm - Reply

    I like this article. I have muscular dystrophy and like most people with a true disability I will walk until I can walk no more and then I will HAVE to use a mobility device. It is hard watching people who create such a bad reputation for their use at Disney etc that is it hard for those of us that really need them. Personally I would like to use a segway, even one that is throttled on purpose to a lower speed, but Disney prohibits them until they are FDA approved. I desire this because I cannot get up and down from a seat position easily.

    I would have no problem presenting a letter from the MDA showing my diagnosis if it meant that I would not be competing with people that are just lazy.

    It is like people that throw service dog vests on their dogs just because they want them there and then people that really need them are harassed.

  17. Alicia June 30, 2015 at 12:13 pm - Reply

    I just returned from Disney and was shocked by the number of people in scooters. Of course, some of these people needed them, but many seemingly did not,’as they were off and on of them and sharing with others in their group. These scooters make an already horribly crowded place that much harder to get around. When we were in Disney seven years ago, I barely saw these scooters anywhere. I don’t think being physically unfit and terribly overweight should qualify for scooter use. There are so many others who actually need them.

  18. Jenn July 6, 2015 at 11:57 pm - Reply

    How on earth would you know who is using one for recreational use versus a “medical reason”? I have a congenital malformation of the bones in my feet. It causes my feet to blister with little to no friction or pressure. I have woken up with a marble size blister protruding from the bottom of my foot. It formed overnight. On my last visit I walked for 3 days then rented a scooter for the remaining 4 days of my trip. My feet blistered so badly that they covered 50% of the surface area of the bottom of my foot, bled and I could no longer even put a shoe on. Unless you were looking at the bottom of my feet, how would you know this? Stop judging people and assuming you can tell who “needs” one and who doesn’t. You can’t.

  19. Beverly July 27, 2015 at 10:29 am - Reply

    I find it disturbing that you compare children visiting a senior residence with adults visiting Disneyworld. Surprise Disneyworld is not just for those with small children. It is promoted as being for people of all ages. And it is. We enjoyed it when our kids were small and we enjoy it now that we are retired and they are adults too. I use a scooter now and I look healthy and fit. For the most part I am. However, I have severe arthritis. I walk most every where. But extended walking causes me great pain. And no I am not going to stay home when I am over 65 as someone said!! I have every right to be at Disney and every right to use a scooter to enjoy it. You know I put up with small ill behaved kids at restaurants, theatres and the worst, trapped in airplanes! Believe me that is awful. Everyone thinks their own kids are so cute and entertaining. Guess what other people almost never do. And the buses? Four chairs take up 12 seats not 30. Too bad you have to allow someone to put their scooter on. Also many people say they just get the scooter so they won’t be tired because they do not want to admit to anyone or sometimes themselves that they cant walk so well anymore and the end of the day will bring extreme pain if they do. Sure there are some fakers. But no I don’t think most will pay the fee and stay in a chair to see Disney. Being in the chair is much more of an inconvenience to us then to you. I would love to have the ability to walk all day, be a little tired and enjoy health. Being in the EVC is not the good time you make it seem. You must have something in your life to talk about more important then this. I surely hope so.

  20. Kerry August 28, 2015 at 8:49 am - Reply

    Please remember that some people have invisible diseases and you can’t always tell they are handicap. I have a lung diseases that makes walking and standing very hard on me, I have handicap tags on my car and use the parking spots. I don’t otherwise look handicap, and yes I get dirty looks all the time when I park in handicap parking spots, I don’t care I can’t do it otherwise and I will not stay home cause you don’t think I “look” handicap enough to use spots or wheelchairs (or a scoter). I went to Disney this year and yes I rented a wheelchair and my problem was that people cut me off all the time, I had to stop short to avoid hitting them, please if you can walk the park please pay attention to those who can’t. This was the first time I went to Disney as an adult so I don’t know if more people are using a wheelchair or not but trust me they are not fun. I got a lot of dirty looks in the park from people who I am sure thought I should have been walking, I can’t and should not have to tell my story to everyone. By the end of the trip I felt like I need a sign that said I have Pulmonary Hypertension, a lung diseases that make walking hard, no I did not and I do not smoke, it is genetic. I don’t think people should be able to rent a scooter or wheelchair just cause they want one, they should only be used by those who need them, but please if you are walking PLEASE PLEASE be aware of others around you and don’t walk into others. I promise to look out for you and will try my best not to hit you (or your children) but if you walk in front of me and leave me no space you will be hit and I will have no sympathy for you.

    • Patricia Smardz January 18, 2018 at 1:53 am - Reply

      Kerry. As I was scrolling thru these remarks I so badly wanted to remark because I , like you have Pulmonary hypertension and am on oxygen. Never smoked once in my life either. Therefore I cannot walk for long periods of time or stand .My husband And I would still like to go to the parks but the only way for me to enjoy it would be a scooter.

  21. Mary August 30, 2015 at 6:27 pm - Reply

    Wow! All of this judgmental, self-righteous indignation! You need to get down on your knees (because you can) and thank God that neither you nor someone you love needs to use an ECV. What a moron!

  22. Bruce September 4, 2015 at 7:24 am - Reply

    These ECV scooters are extremely dangerous, visitors to the theme parks and their families should be warned, the vehicles themselves are dangerous and this is compounded if the driver of an ECV is not competent in handling a 4 wheel motorised vehicle. A friend of my family has returned from Orlando with a pair of crutches and their ankle in a plaster cast after being hit from behind by an ECV, these vehicles have caused actually bodily harm, their design appears to be floored and can grievously injur pedestrians sharing the same pavement/walkway/sidewalk as these ECV mobility scooters, the metal plate on the front of these vehicles needs to be removed and re-designed immediately before further families are seriously injured.

  23. Barbara April 22, 2016 at 7:40 pm - Reply

    We just returned from a 5-day visit, my first in 20 years. Besides all the wonderful additions since my last visit, we were appalled at the lack of control of far too many users of motorized scooters. One woman who was backing up and totally out of control, actually laughed as she said she had never used a scooter before…while we tried to swoop our 8year old granddaughter out of the way. An equally disturbing occurrence is the rampant use of “double-wide” strollers which push through pedestrians as if parting the Red Sea, and riding the monorail while open…a truly “only I matter” behavior. Surprised and saddened that WDW does not do a better job of monitoring for safety and courtesy.

  24. Jack S July 10, 2016 at 5:28 pm - Reply

    Honestly, Disney does not care an neither does anyone else. You can sit here and cry about kids and strollers and people that may have or not have a disability but the honest truth is that Disney does not care. It is a business. businesses are in the business of making money. Not making sure that little junior gets to shake Mickey Mouses hand and that snow white wipes your little princesses behind after her trip to the toilet.
    This whole story sicken me!
    If someone is disabled Disney cannot take the chance and treat them as if they are not. Ever hear of the Americans with Disabilities Act of 1990 (ADA) is a wide-ranging civil rights law that is intended to protect against discrimination based on disability.
    Would you discriminate against an African American because of the color of his skin? Well guess what, you cannot also do the same because someone has a disability.
    Those that are fortunate enough not to be disabled. I at one time was not disabled but when I became disabled I saw just how ignorant the people in this world truly are. Looking the other way, not holding a door when they see you coming with a walker ect..
    Spend the day not being able to use your legs or feet and tell me how much fun it is…. tell me how compassionate people are they they are healthy and you are not.
    I used to be able to do a park in a day. I am lucky now if I can do a park in a 1/4 of a day. Am I looking to cut lines and get to the front of the bus every time? NO.. but at the same time I paid the same entrance fee that you did and I should have the chance just as any able bodied person to go on and enjoy every aspect each park has to offer.
    I did not ask to be this way, nor did anyone else who is in this same situation. The parents with unruly kids and strollers much outweigh what a handicapped person is doing to YOUR day at the park. (keeping in mind it is not YOUR park)
    Prior to my disability I had been trampled by unruly kids, hit and cut off by many strollers of parents who have no idea where they are going and in fact could care less, also those same people that just suddenly stop with their stroller in the middle of people moving and just stand there.
    How about showing some compassion? Some love for others? Lets start putting a cap on the foreign people that visit the park because of their ignorance and pretending they do not speak English, the British people who feel that they somehow are better than everyone else, Black people because you know, they are going to start some problem in the park at some point, Orientals because they will jam up the pathways with their stupid cameras and incessant picture taking, Families with kids because I didn’t pay over $100 to get into a park to hear kids screaming and then while we are at it the disabled because they can’t be “normal” like “everyone” else….. So let’s go Mary… lets start putting down people that are handicapped, that would much rather be able to walk and move the way that i guess you can…. I am so sick of everyone in this world only thinking of themselves.. maybe if we though of one another more often and slowed our pace down and were not in a rush to do 50 thousand things at once and maybe if we all UNPLUGGED from cell phones, the internet, social media we could go back to being caring human being because they are hard to find. So to all of you who damn the handicapped, maybe they should open a Disabled Disney World to fit YOUR needs better? People do the best they can and I would like to think the best of every Man and Woman, boy or girl that I run into day in and day out than think that everyone is out to “gain” something.

  25. Kirk Hummel August 29, 2016 at 4:35 pm - Reply

    I have NO trouble with the handicap and one person with them,its when 10-15 and I seen 20 people get on with them and we were all waiting 20 min and they just got on in front of everybody? WDW must make changes that the Handicap person and ONE person gets on bus,that is it?Everybody else gets in back of line.

  26. starrman November 12, 2016 at 8:55 pm - Reply

    As a disabled person who loves Disney parks, I think this was a very good article. I see that it is a few years old, but is still being read and commented on. I brought my own scooter on our last trip to DL, so that is probably why I didn’t notice rude comments, as people probably figured that I was disabled since I brought my own ride instead of renting. It was very, very hard to navigate the crowds, as most people do not notice you. I tried to have my family sort of open up the path in front of me, so that I could move forward without injuring anyone. But just like the idiots on the freeway who cut into the ‘safe zone’ between me and the car in front, I was constantly having to stop to keep from injuring anyone. Once, I stopped to avoid hitting a darting kid when a sweet grandma who was crossing behind me missed that I had stopped. She came flying over me and dumped her soda all over me, before ending up on the ground. We were both embarrassed and felt the fault was our own and we apolgized profusely to each other and the other’s family. (Thankfully, I think I sort of broke her fall.) We ended up having a good laugh over it. I bought her a new drink and she replaced the Dole Whip that went flying from my scooter basket during this unfortunate incident. I tell this story to show how considerate people can treat one another even during a stressful time. Either side of the equation could have blown this all up. THE GOLDEN RULE is a thing much needed in our society. As far as misuse of scooters goes, I hate to say it, but Disney can solve most of this very simply by requiring a doctors note declaring your need for the scooter. That wouldn’t bother me at all. And folks, people who need wheelchairs and scooters face incredible battles everyday just to do what normals take for granted. I tried to stay out of my chair as long as I could, but I am amazed at the obstacles I face now that I use it pretty much whenever I leave the house. So even if it is apparent that someone is misusing a scooter, my philosophy is that smiling at them and wishing them a good day will do more good than a rude remark that they sort of thrive on anyway. (I LOVE the bit about getting the scooters out of the hotel hallways! Brilliant! No one who has purchased a scooter or wheelchair would ever leave it unattended for more than a few minutes, so have at it!)

  27. Shannon December 1, 2016 at 10:30 pm - Reply

    My son and I just returned from an amazing, 5 day trip to Disney World. It was very last minute and we decided to stay at the Caribbean Beach Resort. Our first time and most likely only time staying off the monorail route. I know there are all kinds of reasons for people to need a scooter (visible and invisible). I’m not here to judge but if the numbers of guests attending Disney needing scooters is growing than Disney needs to come up with a better way of managing the situation and not at the expense of the majority. The nightly bus transportation was horrible. Waits up to 2 hours. This was after the Thanksgiving rush. In some cases those in scooters and their families (who then get first seat preference) took up as many as 20 seats on a bus. People standing and holding babies in a bus on a highway! How is this safe? After putting up with this for two nights, I realized there are a ton of cabs back to the off monorail resorts. You can get them at the Ticket and Transportation Center. For $15 a night it was well worth it.

  28. Dave P December 21, 2016 at 8:44 am - Reply

    Jack S did ” hit the nail on the head ” with his comment that Disney is in the business of making money. Disney claims it is a magical. There is magic at Disney-very expensive magic. Amusement parks large or small can only exist and continue to grow with profitability. I know there are millions of children of all ages who will never experience the magic because of their economic health. Is this discrimination? Based on wealth-yes. ADA laws were put in place to protect against discrimination based on medical disability. A wheelchair (with escort) is medical. A ECV is not. ECV’s are electric convenience vehicles in Disney more than they are electric conveyance vehicles. Like saying ” That’s not a bicycle, that’s my mobility aid”. It’s a SCOOTER! A very dangerous, heavy, electric vehicle. How Disney legal ever allowed ECV rentals on private property is beyond me. What’s next Segways and folding bicycles? There must be some sort of profit or pay-off for Disney for allowing these outside vendors to come in and turn a world-class transportation system into a “What kind of a mickey mouse operation you running here?”
    In my opinion, things will only change when Disney realizes that vacation dollars are going elsewhere. As in the past, Disney will try to eliminate or limit any problems that ruin the magic and cut into their bottom line. Disney could make the entire property a smoke free environment. Will they?
    No, they don’t want to discriminate against the smokers dollars. I predict it won’t be long when your planning a magical trip to Disney, one of your options will be a scooter friendly resort known as “Scooterville”.

    • Ann January 11, 2017 at 10:19 am - Reply

      A few years ago a man tried to enter a WDW park with a Segway. Disney had to go to court over it because they denied him access with it. Segways are already banned from the parks. I have been going to WDW several times a year for over 20 years and have seen how the rental of scooters has increased to ridiculous proportions. Disney has done much to help with that by taking away the advantage of having to go through the back of an attraction and making the regular lines scooter accessible. So now almost all of the rides, the scooters go through the line like everyone else. That has actually helped a bit in the last couple of years. I think the big issues is the fact that anyone can rent one of these dangerous motor vehicles. The companies just drop them off at the resort for you and most have no idea on how to drive them. They are too heavy, go too fast, and are very dangerous in the hands of people (mainly the older generation) that do not have fast enough reflexes to be able to control them in such a crowded place. I have seen many many times where something happens and the driver panics and does not stop(just by letting go of the handle) and hits someone. Part of the problem is the design. People are not used to this type of driving, where you go and stop by the handle. Like I said, they go way too fast also. There is no reason for one to go at the speed of someone running instead of a walking speed. I am not opposed to using on if someone truly needs it. But if you are getting it just so you can “go all day”, then that is an abuse in my opinion. You do not need to go morning til night if you are physically incapable of doing so. Heck, I don’t do that and I am still able to walk all day. My family, with children, take our time. Go on a ride or two, sit down and have a snack, walk over to the next one(sit on the ride) sit and have a break, etc. You do not need to run around all day. Take it easy and slow.

  29. Wendy December 29, 2016 at 3:17 pm - Reply

    We just got back from Disney. My husband and so could not believe the insane number of able bodied people on scooters. They were everywhere!!!! And I have to say..,99% of them were fat.
    It was dangerous, unsightly and highly annoying. Just say no Disney!!!!

  30. Wendy December 29, 2016 at 3:36 pm - Reply

    Maybe they should have a special week for recreational scooters only so they can see just how bad they inconvenience everyone else. I also think they should not rent them OR strollers. If you need one that bad, you’ll bring your own.

  31. Sandra January 7, 2017 at 12:37 am - Reply

    I use an ECV because I have Rheumatoid Arthritis that I can’t find a medicine to control. I tried going without a scooter my first trip last year but not being able to sit down on a bus when full time was horrible. I felt my legs or hands were going to give out and I would go flying on someone. If people could more considerate of others whether in ECV or not Disney can be everyone’s happy place.

  32. Sandi January 24, 2017 at 11:11 pm - Reply

    Interesting article!
    We had our first visit in 8 years this week.
    Scooters were everywhere!
    So I googled and found this article.
    I realize you cannot tell if someone is disabled.
    However, one one of the attractions yesterday, a man and his large family got front of the line preference on California Screaming. He and his family could not fit on the first roller coaster that was being filled when he arrived.
    He was so angry, that he jumped out of his scooter and practically ran over to one of the employees.
    He was pacing back and forth in anger before he was loaded into the next roller coaster.
    I could not help but wonder if he was ok to do all that, shouldn’t he be ok to walk around a bit?
    I also noticed that most people in scooters were morbidly obese, which would make it hard for them to walk.
    However, I do not think a family of 10 should get front of the line.
    If they want equal treatment, how about they wait 30 minutes for the ride after going through the alternate entrance?
    If you still give them the same wait times, you will crack down on the frauds.

  33. Diana February 11, 2017 at 10:54 am - Reply

    What should really be done is that you should have to have a medical note from a doctor to get one. But if you are in a scooter it is only reasonable to be aware of others around you and not run people over. There were numerous occasions when we were walking about people in scooters practically ran us over. The parks are crowded try to be aware and not run people over. I really don’t judge that people have scooters but there should be some way to make sure that people aren’t using them just because they don’t feel like walking. I have bad feet and have had surgery on my foot. I was in pretty bad pain the entire trip taking advil constantly and didn’t have a scooter.

  34. Audrey February 19, 2017 at 1:36 pm - Reply

    We were at WDW December 10-18, staying at Disney’s Beach Club Resort. While scooters can definitely be an annoyance (or more) at the parks, they are becoming a fire hazard at the hotels. My husband is a veteran professional firefighter and fire code inspector. He was more than a little concerned with the number of scooters parked in the hotel hallways, some even plugged into outlets. NFPA codes prohibit anything that would slow egress in the case of a fire to other emergency. This situation concerned him so much that he spoke repeatedly to hotel staff about it, even showing photos of multiple scooters in the hallways leading to our rooms. He identified himself as a fire fighter and even gave them code number. Obviously this hazard is not a concern to Disney because the scooters were there day after day. It is however a concern for us as we trust Disney with our most precious treasures, our children and grandchildren. For the first time in seven years we left without booking our next trip. After much thought, I wrote a letter to Disney Guest Relations asking what is their policy concerning scooters parked in hotel hallways. It has been a few weeks and I have received no communication from them. It saddens me that Disney appears to ignore the safety of all of it’s hotel guests to please a few. And the solution is very simple–if you have a scooter (or wheelchair or stroller) it must be stored inside of your room when not in use–problem solved.

  35. Jessica Parker March 3, 2017 at 4:48 am - Reply

    I have perspective on multiple sides of this issue. I am 31 & have been going to Disney world since I was 4 (Florida resident). In the last 15 years I have traveled to Disney with adults with varying physical & cognitive disabilities. Due to the overuse of EVCs I have found people have very little patient with those who can not enjoy the park with our special consideration. This is especially obvious when using resort transportation. I have been yelled & cussed at while assisting a nonverbal adult in a wheelchair who has no other options for riding the bus. The flip side of this is that 2 years ago I had back surgery & only this week have returned to the parks. I am spending about half my time in the parks in a push wheelchair (I am also visually impaired & have used a wheelchair at night in magic due to low lighting). I do not use any wheelchair entrances into attractions (Indy & philhar were only exceptions had fastpasses for both). I am the kind of person who is singing & beaming whenever I am in the parks. Despite this I frequently hear nasty comment especially people trying to “figure out why.” Its a complex multifaceted issue but I think pointing blame at those using mobility assistance devices has had a negative effect on peoples perspective on disability in general when in the parks.

  36. J. Mendoza March 27, 2017 at 3:38 am - Reply

    8 years ago, I fell down the stairs and severely injured my knee. I can walk around a small mall, but by the time I’m done, I’m hurting for the rest of the day and usually the next. Afterwards, I gained a lot of weight and, if you’ve never gained a lot of weight, you can’t possibly know how hard it is to lose it when you’re constantly hurting.

    I never wanted to go to Disney and inconvenience all of you lucky, able-bodied people, but my kids desperately want to go. So, I’m going to suck it up, get a prescription for pain medication, tape my knee, and *gasp* rent a scooter. I don’t want to. I’m horrifically embarrassed about it. I’m hoping my kids don’t hear anyone fat shaming me because I can get off of my scooter and walk through a store, but can’t walk the 10 miles a day through the parks. Nothing like hearing grown ups make fun of your mom to create an everlasting vacation memory.

    Now that scooters have finally made it possible for all types of people to visit, Disney clearly has a growing issue that needs to be addressed. In an attempt to justify it to judgmental strangers, and possibly save myself and my family some embarrassment, I’m thinking about hanging a sign on mine advertising why I need it and that I rented a car to haul it around. Maybe if Disney passed out color coded disability flags, it would be easier for the people who are blessed enough to be able to walk all day to identify those who they think deserve to be there and those who don’t and can be made fun of for just being lazy.

    How about instead of directing unnecessary anger at others, you count your blessings and move on. A life changing fall down the stairs is just one misstep away for you too.

    • Meggan June 19, 2017 at 7:04 pm - Reply

      What’s the note going to say? That you fell down the stairs nearly a decade ago and gained too much weight?😰

      • Peggy P August 1, 2017 at 4:55 pm - Reply

        Well, aren’t you just a judgmental, holier-than-thou ray of hate-filled sunshine? Hopefully karma won’t make you eat those words one day

        • Anonymous December 30, 2017 at 12:56 pm - Reply

          I agree with Meggan! I’m 48 and need knee replacement surgery. It’s a struggle to stay in shape with a bad knee as I get older but I find ways to do it. Last year we went to Disney World and I hurt every step every day. Even so, there’s no way I would even think about embarrassing myself and my family by using a scooter. Life’s not fair. Some people end up with disabilities. Being too fat to walk the parks is not a disability, it’s a lifestyle choice.

  37. Beth June 12, 2017 at 9:43 pm - Reply

    Just returned from a week at Disney. I have rheumatoid arthritis and am 60 years old. My feet are my main pain point (I have had RA since age 18) but with my shoes on you wouldn’t necessarily think I was unable to walk long distances. My family suggested a scooter a scooter so that I could enjoy the entire park each day. Rather than do that, because of the possible judgmental nature of tired, grumpy crowds, I sat in one place for hours at the time while the others enjoyed the rides and sights. I also went back to the resort and missed one entire park after my ankle flared up and I could do nothing but hop. I would like to go to Disney again in the future and have realized the scooter is the only way to prevent more joint damage as happened this time because I was worried about what others may think. I was not willing to not walk the parks because a scooter is not something I prefer but it is sad at the reaction.

    • Mary Connor June 22, 2017 at 6:52 am - Reply

      Hi Beth, Wanted to reach out to you. If you are uncomfortable with a scooter you could always rent a wheelchair. When I was pregnant I actually ended up going to the hospital and being put on bed rest AT Walt Disney World. The doctor told me I could go to the parks if I stayed off my feet. I felt like I was cheating. Technically I felt fine but I was told not to walk. My wonderful husband rented me a wheelchair and pushed me around. This may be an option for you. The good thing about the chair is you can check one out at each park when you needed it. It would let you be mobile when you could and then give you a break when you needed it. Also… grandkids LOVE to push wheelchairs (have no idea why). – Mary

  38. Meggan Pisarich June 19, 2017 at 6:55 pm - Reply

    I’m 35 years old and my husband and I take our three children to Disney every year. I’m in a custom manual wheelchair due to my handicap and these scooter people are a HUGE problem. I’m tired of them taking up all the bus seats. I’m tired of them using up all the handicap seating in shows. I’m tired of them taking up all the elevators so that I have to wait thirty minutes for one. I’m REALLY tired of them nodding and smiling at me like we’re in the same boat. This, of course, is not directed at the elderly. Disney needs to start requiring some kind of medical documentation to rent out wheelchairs or scooters. For now, if you’re an obese person on a scooter who happens to be in my and my family’s way, go check my Instagram account shoegal.82, I made a hashtag on our recent vacation just for you. #everyoneishandicappedindisney

  39. Peggy P August 1, 2017 at 4:54 pm - Reply

    I have to use a scooter at WDW but I hate doing it. I can walk, short distances only. So when I get off my scooter and walk, I can see the glares by those judging without knowing a thing about my condition. I can walk from the scooter to the ride or restaurant, but I would not be able to visit any of the Disney parks if I had to walk without help. I feel the hatred from people like the poster above who is in a wheelchair, but is “tired” of us using up the bus space. And Meggan, I am obese, but I’m not handicapped because I’m fat, though. I’m fat because I’m handicapped. Some of us ARE in the same boat as you in many ways. Yes, we may be able to walk a little, while you can’t, but there are enough other problems that make up for it. I’m in constant pain which I’ve had to learn to deal with. I have more prescriptions than I care to take. Luckily, I got off of one and have been losing weight since I stopped taking it. Yes, believe it or not, meds CAN cause weight gain. Remember that when you see an overweight person and rush to think they eat too much. I have had some form of surgery or another most every year. This year, we were supposed to be at WDW on July 3rd. We didn’t go because I was in the hospital recovering from surgery. Now we’re planning on October. I was online looking for a scooter rental place, but finding this, now I’m not so sure. WDW is supposed to be “the happiest place on earth,” but now it looks like the most hate-filled place on earth. So many people judging things they know nothing about. And to think I became disabled serving my country in order to give people the right to be so judgmental and full of hate (sigh)

  40. Michele August 18, 2017 at 3:10 pm - Reply

    We just returned from a WDW trip. This was our first time back in 14 years since our children were small. We all commented on how many scooters there were compared to the last time. I tried not to be unkind and feel very thankful that my family are all able bodied and can walk. It was hard not to notice that some people seemed to not actually need the scooter though. Especially those that would take turns on it. If you are someone who actually needs a scooter you should be the most outraged because those that don’t but use one anyway are minimizing you. You should get on the bus first but may wait as 2 or 3 busses pass you by because there isn’t room for more than 3 or 4 scooters. I don’t know what the solution is but it definitely made the experience less magical and I wish Disney would come up with a better plan.

  41. Denise August 29, 2017 at 11:20 am - Reply

    I came to this sight hoping to find support for using a scooter. My husband and I both have had multiple knee surgeries and can walk some but not more than 1-2 miles a day. We have been raising our granddaughter for ten years and she really wants to see disneyland. After some of the rude and judgemental comments I’ve seen I think we will vacation elsewhere.

  42. Sammi September 10, 2017 at 3:18 pm - Reply

    I have used a scooter too because I have heart and kidney failure v-fib and other things that make it hard to get around on foot even just in a store like Wal-mart or even smaller one like Ralphs. Yes I used a scooter at Disney Land and I too have faced the problem of people not seeing me down there and just jumping in front of me and I having to put on the brakes fast. Of course I do not pay much attention to the ones giving dirty looks because I am using a scooter and seem able body while I am not but there are times that they are so loud in their anger even with my ears only working at about 45% I could understand not what words they used but the meaning of the unheard words.I will never being going to Disney Land again as I am good for only and hour or two before I need to take a nap but if I could still go I would be happy to bring a handicapped pass from my Dr. stating in am Handicapped to show to Disney when renting a scooter so only REAL handicapped people could rent the scooter. I think that is the only way Disney will be able to curtail the over use of scooter by the ones who do not need it.

  43. Walt September 14, 2017 at 6:18 am - Reply

    I was at Disney World in late August. Same situation every year with the recreational scooter people & their entourage of 10 people skipping the bus lines. However, this was the first year we’ve been going that we lucked into getting a larger “magical express” type bus at our resort to the theme parks on several occasions. It didn’t happen every time, but when it did, what a pleasant experience it was. Everyone got their own seat…so no standing while trying to hold onto rails and balance a kid in your arms. Plus strollers were stored beneath the bus and the bus could not accommodate scooters. A Disney Rep at the resort explained to the scooter people that another bus would be along shortly. I don’t know if this is something Disney is experimenting with, but I think it is a decent solution…especially during park opening and closing times. Every second or third bus on a route should be one of these larger type buses.

  44. Millie September 14, 2017 at 10:53 pm - Reply

    Hi, I live here in FL so I have had the wonderful opportunity to visit WDW quite a few times and I get both sides of this coin although,
    I would have never guessed some people were getting scooters just because. I came upon this article while trying to do some research
    on scooters and things at WDW since I’ve never had a need for them. But, you see I am 27 years old and I suffer from Fibromyalgia
    which I was diagnosed with and while I have somehow survived walking the parks many times and some exercise is good for me the
    truth is I can’t sit or stand for long periods of time and standing seems to be the worst for me, also walking for long periods of times gives
    me fatigue, some muscle stiffness, weak knees and such…But I am trying to looks for a reasonable way to manage going to the parks
    since I have a friend that can usually visit once a year and takes a very long (15 hours or so) to come see me and do fun things and
    I really want to share this moment with her since it’s her first visit to WDW. I might probably drag myself and have them take a break
    every 5 minutes but I am unsure whether or not I should rent a scooter or something which I may not even be able to afford.

    I just hope some people take some conscience in this matter because even I know very well everything is not as it may seem,
    those who do rent scooters out of sheer convenience should think about leaving them to those who truly need them. I look fine
    on the outside by my body feels of sorts of hurt and that is why my illness is called the invisible illness, because unless I tell you
    chances are you would probably never guess I have a condition to begin with unless you see me on a daily basis and even then.

  45. melissa September 16, 2017 at 8:19 am - Reply

    I was diagnosed with RA about two years ago I have bad days and good days. To look at me you would not think anything is wrong with me and I could walk the entire park for the day on a good day. But I will also feel it for the next week because I did all that walking so I have rented a wheelchair and I also let my granddaughter sit in my lap for part of the day. But because I did that I could also enjoy the next day with just sitting down every now and then, because where we went didn’t have wheelchairs I have gone where I don’t have a wheelchair for the day and I have to sit somewhere while everyone else has fun for a few hours and then comes back to find me. I doubt anyone can tell I am in pain well I am sitting there not being able to participate. But there are just as many people who walk that does not care about people in wheelchairs my son had to stand behind me and make people move so I could back up even though they beep when you need to back up.

  46. Eric September 18, 2017 at 3:31 pm - Reply

    Seems to me there is a very simple solution. If the wait time is listed at 60 minutes, you get time stamped in your ECV and you wait 60 minutes like everyone else. Most of the resentment is due to the “4 wheeled fast pass” not that you cannot walk. Why, exactly, does one need special treatment in regards to waiting – you’re sitting down. The rest of us are standing up.

    If the rider and their entourage have to wait as long as everyone else, the incentive to needlessly ride will not be rewarded. Same for the wait for buses. Ride if you want, but wait the same amount of time as everyone else.

    Disney could fix this in an afternoon if they actually tried.

  47. Chloe Robidas September 29, 2017 at 11:01 am - Reply

    My two biggest issues on this trip was watching a mother get her toes and foot broken by an obese woman who decided her wants were more important to push through the Happily Ever After crowd on her scooter and scream “Well I said sorry!” When an angry husband told her to get away from them. So now you’ve ruined someone else’s vacation because of your selfis ways. Another man got up from his scooter walked on the bus and had the nerve to not only take up 3 seats with his scooter on a busy park closing but also sit in a regular seat and take up a 4th seat. I was so angry as a mother with two babies was forced to stand because there were not enough seats.

    • THA TRUTH! December 30, 2017 at 8:56 pm - Reply

      I pray everytime I go that one of the “it’s not my fault I’m fat” morons in an ECV hits me. I do love a good SCRUM!

  48. Nate October 23, 2017 at 9:53 pm - Reply

    I’m active duty military, but there’s that old adage that you get what you pay for, and that’s why I haven’t run for five years: the military hasn’t taken care of the tumor in my foot for that long. Fortunately genetics keeps me thin, and I can walk about a mile before my knees and hips start locking up on me, so I’m sure many people thought I was one of these people who was just being lazy.

    Just remember, some of those people who seem really healthy might be like me and have been actively injured by the “wonderful” government medical care.

    • Anonymous December 30, 2017 at 1:04 pm - Reply

      How are you active duty military if you can’t pass the PT test. Do they give out participation trophies now?

      • EJ March 5, 2018 at 1:15 am - Reply

        Wow, that’s really a rude and ignorant response. I’m not the previous poster, but I assure you that it’s 100% possible to be active duty without passing a PFT due to an injury sustained while on active duty. Perhaps you are not aware, but injuries are very prevalent in the military due to the nature of the job and the training required. Fortunately, many injuries heal so it would be a complete waste of government money to discharge every service member the second they get injured. The problem is that some injuries are more complex than others and military healthcare typically doesn’t want to do more than hand you a couple tabs of Motrin. I assure you that although some service members are on light or limited duty due to an injury, they are still working in support of our country, regardless of whether they just took a PFT or have it waived for that cycle. Please do not pretend to understand something that you have not lived, nor undermine the sacrifices that someone has made for our country and freedoms.

  49. Susan October 24, 2017 at 12:38 am - Reply

    I have been to Disney 5 times and walked every time. Unfortunately after surgery of feet & knee issues for 30 years I am to the point I can’t walk all day and standing in lines sends fire up my legs. I plan to take my grandson in 2018 & yes I will be on a scooter. I also have a permanent handicap tag. Maybe Disney should require proof of handicap like the card we get with the handicap tag to be allowed to use a scooter or chair. That would cut out the “recreational” use. Don’t blame blame or look down on those of us that are disabled. We don’t choose disabilities. I still care myself to work daily, in pain, just like the rest of you. I try to live as normal as possible even if that means showing my grandson the magical world of Disney from a scooter I most certainly will.

  50. Kathrine Lunduke October 26, 2017 at 8:27 pm - Reply

    My husband and I got yelled at today by Disney World cast members because we were pushing our sleeping baby in a stroller and they felt the space would have been better used by a lazy, drunk adult on a rented scooter. I think Disney World is trying to discourage people from bringing small children because small children don’t but alcohol.

  51. Colleen October 31, 2017 at 11:54 am - Reply

    Scooter users wanting to use a Disney bus should have to wait in line like everyone else.

  52. Al December 6, 2017 at 7:20 am - Reply

    I wonder if Segways are allowed, i have the mini pro and is so small it doesnt take more space than my body does and if you are injured or disabled but you can stand up without having pain, you can ride one of these in no time plus is way more fun than sitting down.

  53. Kevin F December 15, 2017 at 8:10 pm - Reply

    When you walk all day and stand for hours in line you’re going to be hurting it’s called being normal not disabled. I’m only 31 and in great shape, but after a full day of walking around the parks my feet and legs feel like they’re going to fall off. Give me a break people.

  54. Julie Rockhold December 29, 2017 at 2:12 am - Reply

    Some of my thoughts… not just of the article, but the plethora of replies.
    1) more scooters because the people who can afford multiple visits to WDW are getting older and are suffering from ailments.
    2) it took 2 trips to convince my husband to rent a scooter to use because of all you judgemental jack asses. My husband is a 100% disabled veteran, without a kidney and has had 2/3 of a lung removed. He does peritoneal dialysis (has been for 4 years) and looks AMAZING for what he has gone through. He CAN use his ECV to go to a certain area in the park, park it, then do 3 or 4 attractions (no roller coasters) before going back to his ECV. I see people staring… and silently judging. Even doing this process, he was too tired to attend the parks two different days, and it still kicked his ass. So, by your definition, my hubby is using his ECV recreationally… so he doesn’t get tired later.
    I call bullshit.
    3) having just gone to Disney 3 weeks ago, I can give you first hand experience on ECVs and busses. They do Two at a time. You are losing 6 seats. Lines have been made wide enough that ECVs wait in line, like the rest. Going back to the resort, we waited thru 3 buses before there was space for him. No big deal. We are waiting in line at DISNEY. We are spending time together, and we are NOT AT WORK. Those of you bitching about having to wait with cranky, tired children… it’s called a NAP. Please, feel free to utilize them… for BOTH the child AND the parents. Sometimes the parents are bitchier and more spoiled than the child. We were polite and patient. ( FYI when I went with a group of 10 with my cousin who has a degenerative muscle disease, we were all willing to let one person go with him while the rest waited in line. We were lucky that we all got on the same bus. But if we didn’t… we are grown ass adults. We know how to wait for each other)
    4) let’s talk not just about strollers, but all of you self entitled younger people who think it’s just FINE to stop in the middle of a walkway to discuss “what next?” Or look at their maps, only to glare at those of us who can’t stop in time as we bump into you . Not just groups of 2-3. Oh, no!!! Groups of +6 with a stroller or 3.
    5) Just a question from someone who is childless….HOW is it a vacation when you bring a child in diapers???? REALLY????? They are not going to remember it. What a waste of money!!!!
    6) Hubby tried to be polite while driving his ECV. What he got in return where glares, people jumping in front of him, kids grabbing the basket on the ECV and people bumping into him. He even kept it on the lowest speed so he wouldn’t hit anyone. I constantly lost him because people would walk in between us…. then slow down or stop.
    7) I did an ECV for ONE day at EPCOT, due to my knee. Never again. People don’t see you, nor interact with you. Like in this article, people see you as a nuisance. Who chooses to be treated that way?
    8) this past trip with hubby using an ECV helped him tremendously. He felt human afterwards. I, on the other hand, was stressed by trying to protect him from the crowds.

    Just remember…. we all have a story and hardships in our lives, and may need assistance one day, because none of us are gettng out alive.

  55. Tracy January 13, 2018 at 2:34 pm - Reply

    Geez. I’m going to Disney in month for my daughter’s 16th birthday. We’re bring Grandma. She is not disabled, but experiences severe pain after walking or standing any length of time (she’s also a breast and brain cancer survivor who easily gets dizzy and confused due to brain trauma). She just had a spinal tap today to aid in pain relief when at Disney. We plan to rent her a scooter so she can keep up with us and not have pain. We are only going to one park and then 8 hours back home the next day. We are not wealthy people, so this is big deal to us. I was hoping that renting the scooter for her would make it a better experience for all of us. Now I’m worried we will have to deal with jackasses. On the flip side, I’m in my 40s and overweight and totally anticipate being in pain and tired as hell after our day in the park. But I would never in a million years rent a scooter for myself. People like my Mom need those. I do agree that Disney needs to address the recreational users. That’s ridiculous.

  56. PHYLLIS January 19, 2018 at 11:27 am - Reply

    WOW…..can’t believe the angry hate posted here!!! I am 65 and leaving in 10 days for Disney World with 6 grandkids and 6 adults. Trip of a lifetime but WOW….wondering if I’ll get booed, or hissed at, or yelled at or given disgusting looks because I must use a scooter!!!!! Plantar faciitis flared up a week ago. Had steroid injections but Dr warned if I even attempted to walk around 4 parks on concrete for 4 days……. well….I simply couldn’t. I CAN walk short distances so I intend to leave the scooter in an out of the way area and walk into the rides and attractions. BUT…..I KNOW people will see me step off the scooter and mumble “Well….SHE doesnt seem to need that”. DON”T BE SO SURE. There are a lot of conditions that warrant staying off your feet. So far, this trip is over $20,000 and I certainly intend to use a scooter. So……people…..be courteous and be THANKFUL that you are able to navigate the parks WITHOUT a scooter!! Grow up people! Heaven forbid you have to show ANY kind of kindness or thoughtfulness for people. Oh and by the way……my son WILL be using 2 strollers for his 3 young children. Or would you rather we make these little ones march 10 miles around the parks!! COMMON SENSE HAS TAKEN A VACATION IN THIS WORLD NOWADAYS!! If you can’t accommodate people………….stay home.

  57. Lori ROY January 24, 2018 at 3:02 pm - Reply

    Funny thing about this. I am in disney now. Havent gone into the parks yet and will be needing a scooter. I am 300 plus and can walk a mile however i cannot walk a mile and a half. Not because of my weight which is what every ignoramous will conclude. But i was diagnosed with cancer before christmas and just had a hysterectomy. I am not suppose to overdue it. But i will be damned if my kids should miss out on disney because people think by looking at u and u look “normal” then u r using it cause your fat. What do i ha e to do so that i am not embarrassed put a big fuck u sign im not doing this because im fat i am doing this because i had a hysterectomy. Yes medical is medical and yes disney should put restrictions but i am sick of general public and their basis for assumption. I would have the doctors note if disney required it for scooters maybe thats what they should do. Its a vaca planned in advance plenty of time to get a note from a doctor. News flash it wont stop the ignorant from saying its just cause shes fat. The world is becoming meaner and less minding of their own business. GET A LIFE PEOPLE

    • Kristina January 30, 2018 at 9:33 am - Reply

      I just had to add my 2cents in. I too, am SO sick of people who are too lazy to walk, using the scooters! This, however will not change, only get worse, as Americans ( myself included ) get lazier and more self sufficient on computers and apps and whatever contraption is out in life to make it easier for us. Example….you can drive up to our local grocery store and have your pre- ordered grocery list bagged and put in your car for you!!!!! SERIOUSLY???? We have become that lazy that we can’t even walk into our own grocery store????? The scooter issue at Disney is an ongoing one that gets hundreds of complaints weekly. It is up to DISNEY to correct the problem. They said last year, they are considering having a special “scooter bus” to combat this problem, but they haven’t done one thing yet. So when you go to Disney, prepare to have your toes run over, wait in the bus line forever because of one person in a scooter and their 12 family members who all get to board first, using the “fake” handicapped persons privileges, and prepare to just be frustrated with every person in a scooter who has 3 kids riding on their lap!!!! Disney needs to fix this issue fast because its becoming unbearable!!!!
      By the way…I HAVE 3RD STAGE COLON CANCER. SO BULLCRAP TO ALL YOU ” o poor me, my warts on my foot”, or ” poor me, my diabetes”. Realize that there are OTHER people paying alot of money and want to enjoy there vacation too! STOP ABUSING THE SYSTEM!!!!!!!!! 1 person, 1…again, 1 can escort you on the bus, not your ENTIRE FAMILY!!!!!! Your family of 12 doesn’t get to go to the front of the mine because you have freegin warts and need a scooter..its the taking advantage of the system is why people are passed…and yes, you WILL be hissed at and commented too. Good luck with your warts

      • Amanda June 9, 2018 at 3:57 pm - Reply

        Wow – lot of hate in this.
        The fact that you have colon cancer is a terrible thing & I truly hope that things get better for you.
        How do you know that someone has ‘warts’ on their foot! Do you not consider Diabetes a real illness? Don’t get me wrong, in most cases it would not prevent someone from walking, however there are certainly cases where it could. Diabetes is not a ‘life-style’ issue. My bf has been resisting going on insulin because he sees that as a weakness or stigma – and he does not do anything that he shouldn’t. The Doctor told him there is absolutely nothing he can do or could have done to prevent it.
        Why should people have to be split up because someone is on a scooter? What are the FAKE handicapped privileges you are referring to – because I can assure you that contrary to popular belief you don’t get to jump the line, get better spots in shows, or almost anything else that I can think of – other than the bus – which can hold 2 scooters, so no matter when I get to the stop – there could be 2 people in line, but if there are also 2 scooters I don’t get on the bus regardless. If there are 5 people on the bus, but I get there after they have loaded, I have to wait for the next one. Does that sound like it is a big benefit to you? .
        Yes other people have paid a lot of money – as have I. Getting run over or bumped into by strollers, having people basically walk on top of me to get around me, getting around me and then stopping short because there is no where to go, yet the distance I have tried to keep between the scooter and other people is gone.
        How about parents that put their kids on their shoulders and block other people’s views or push their kids through the crowd then have to get through to follow them, so they get to the front, hey they have kids and Disney is for kids so that is ok? Right?
        Should Disney make a rule that the 25 year old man who sits on a bus while a single mother holding a child that is asleep stands is penalized, in my book that is the person who should be ‘booed’ and ‘hissed’ at.
        The fact that you actually say people with scooters WILL be made to feel badly and it appears in your opinion SHOULD be – it seems you do not think that there is ANY situation where someone is using one for a valid reason.
        I was in an accident and several years later the weakness from it caused a disk in my neck to move and compress my spinal cord. I underwent 3 surgerys, had to use a walker, and a cane and had extremely limited mobility for years. This included gaining weight because even though I do my best to eat healthy, without being able to exercise I can not get the weight off that I have gained.
        With years of physical therapy I was able to to walk normally and no one would know that I had a problem, unless they were very observant and noticed how little I could move my neck.
        Actually about 5 years after the surgery I was able to go to Disney, not in a wheelchair which I did once, but was able to go to all the parks and was excited to be able to do it. Unfortunately 2 years ago I had another disk move. I now am fused from the second disk in my neck – for 7 disks, and also have rods in the place of 3 in the back. I had to take a leave from work & do my physical therapy, but I am never going to get back the mobility I had, and they told me it is likely because of all the stress on the rest of my spine, I will likely need back surgery in a few more years. ,
        No – it is not cancer and I thank God it is not worse than it is. But because I am clearly at least 75 lbs overweight, and can walk and be on my feet for 20-30 minutes at a time, does that mean that you will hiss at me? I need to be on my feet periodically, to get up and move around, but it is for short periods of time. I hate that I am overweight and would love to be able to go work out or even go for a brisk walk everyday – but I can’t.
        Because your disease is so much worse than other peoples – does that mean what other people suffer has no validity?

  58. Kristina January 30, 2018 at 9:03 am - Reply

    I just had to add my 2cents in. I too, am SO sick of people who are too lazy to walk, using the scooters! This, however will not change, only get worse, as Americans ( myself included ) get lazier and more self sufficient on computers and apps and whatever contraption is out in life to make it easier for us. Example….you can drive up to our local grocery store and have your pre- ordered grocery list bagged and put in your car for you!!!!! SERIOUSLY???? We have become that lazy that we can’t even walk into our own grocery store????? The scooter issue at Disney is an ongoing one that gets hundreds of complaints weekly. It is up to DISNEY to correct the problem. They said last year, they are considering having a special “scooter bus” to combat this problem, but they haven’t done one thing yet. So when you go to Disney, prepare to have your toes run over, wait in the bus line forever because of one person in a scooter and their 12 family members who all get to board first, using the “fake” handicapped persons privileges, and prepare to just be frustrated with every person in a scooter who has 3 kids riding on their lap!!!! Disney needs to fix this issue fast because its becoming unbearable!!!!

  59. Arnette Darby February 24, 2018 at 7:40 am - Reply

    I have stage IV cancer. You can’t tell by looking at me. I can walk for about an hour before my legs won’t take me any further. If people feel they need to judge me just by looking at me to bad for them.. I’m paying the same price as everyone else and I’ll be damned if I won’t experience Disney with my 3 grandchildren because you think people on a scooters are lazy..just remember you don’t know everyone’s struggles when you’re on your very high horse. One day it just might be you who needs a scooter..:(

  60. Nichole March 5, 2018 at 2:09 pm - Reply

    Thank you for sharing your concerns. Your opinion is well stated and I appreciate this point of view! I would like to mention I require the use of a scooter at Disney due to two serious illnesses which nearly killed me. I would do harm to my body to the point of passing out if I had to walk all day. We plan on going to three parks and overdoing it on the first two days would prevent me from taking part on day two or three. I have two children I have to take care of as well after leaving the parks. I do not look like I have a disability- but I do in fact have a medical basis for using a scooter. I am a very polite and courteous scooter user. Anyway, just wanted to put this thought out there- some folks like myself have hidden medical conditions. Just something I would like others to keep in mind before passing judgement.

  61. Victoria March 12, 2018 at 5:31 am - Reply

    I went to WDW in October 2017. I found that the amount of people using scooters had risen considerably since the last time we visited in 2013. I don’t have too much of an issue with people using the mobility scooters if they NEED to. I witnessed a young woman in her 20s riding around the food and drink festival in Epcot, clearly merry on the glasses of wine she was swigging! She then parked the scooter up, jumped off to ran to the rest room so she evidently did not need to use the scooter at all. The other thing I have a problem with is the fact that I experienced many occasions where I or other people were not able to board a bus due to the entourage of family and friends with the scooter user. We waited around 15 minutes for a bus and was midway along the queue, there was no scooter user present until the bus arrived. Just at that moment, a scooter user and around 15 friends and family rocked up and was able to board the bus before anyone who had been waiting in the queue, resulting in some people not getting on and having to wait for another bus. I think this should be stopped, they should only allow a maximum of 4 people to accompany the scooter user. Very annoying!

    • Michelle April 19, 2018 at 3:23 pm - Reply

      Just returned from Disney today. The issue I had (in addition to the overwhelming number of scooters and strollers) was the ability of so many “family members” to accompany the “handicapped” guest on to the ride. We’d waited in line and finally reached the front when a scooter rolled in from the side. The guest was admitted onto the ride immediately- along with his 17 family members! Really?

      • Amanda June 9, 2018 at 2:57 pm - Reply

        As someone that has used a scooter at disney – there are some rides – mostly the older ones – that a scooter or wheelchair can not go through the line. So there is a seperate entrance. They do NOT let you ‘jump; the line. In most cases they will give you a paper ticket with whatever the posted wait time is – you come back, to the alternate entrance, where they cast member brings you down to the ride. They waited for the ride just as long as you did!
        Why is family members and handicapped in quotes – this means that you don’t believe either is true? Are you omniscient? The hate in these comments is amazing to me. Everyone is so afraid that someone else is getting a ‘better deal’ than they are, that they are sure everyone is trying to take advantage of them

  62. Anonymous March 19, 2018 at 4:20 pm - Reply

    I’m 30 years old and I had a spinal cord injury 3 years ago while working as an RN. I’m still able to walk,but I use a cane and I can only walk short distances because of chronic pain and nerve damage. I’m going to Disney World in October with my husband and our 4 year old. This is our first trip since my spinal cord injury. I’m embarrassed by the fact I have to use a cane and even more embarrassed by the fact that I am going to have to use a scooter. If I don’t use one, I can’t go. I want to see Disney World through my child’s eyes. I understand there are lazy people out there abusing the use of the scooters. But reading some of the mean comments here just absolutely flooring. Not every handicap is visible. Not every over weight person using scooter is lazy. Just try to keep in mind not all illness/handicap is visible. Try to put yourself in my shoes, being a young person embarrassed about having to use a scooter (but absolutely having to if I want to enjoy a trip with my family) and now reading an article like this and the extremely mean comments.

  63. Christie March 21, 2018 at 1:52 pm - Reply

    I have Lupus and so does my mom. This disease affects our lungs and heart causing us to faint if we walk too far. We are going for the first time to Disney World. We will both be in scooters along with 5 other members of our family. I know I need one. I know mom needs a scooter. What discourages me is the mean comments and look people will give me. I look young and healthy. By no means over weight. I don’t want to be looked at negatively. I just want to go and enjoy my dream vacation before I cant anymore. Why do people have to judge and bully anyone. You know there are crowds, long waits, scooters and strollers. You knew before you booked the trip. So why not go into it with a positive attitude and plan for the scooter/wheelchair mobs. Keep your comments and your looks to yourself. what are you teaching your children? I don’t worry about those “fakers” that’s their issue. Their lie. I’m not going to make it mine. I didnt spent $13000 to get mad over other people I will never see again. I don’t wanna ruin your trip, so why do you want to ruin mine. I promise I will do my best to always be aware and curteous in ALL I do, not just Disney. Can you promise the same. I agree fakers are rude. But quite frankly judging them is worse. You cant change it. No matter how many articles that are written. You cant control how they handle the situation. But you can control how you handle it. I hope you chose to handle it with grace.

  64. Oliver March 30, 2018 at 11:48 am - Reply

    One of my best Disney memory was when in a particularly busy “street” a very morbidly obese woman (like 2 feet of fat fell on both sides, never seen someone this large before) on her scooter kept honking because people weren’t moving fast enough.

    Since these people must be wearing adult diapers (I don’t see how they could sit on toilets, even handicapped ones) I don’t think she was in a rush to go to the washroom. I’ll have to guess that all she wanted was a Pepsi.

  65. Lynette April 7, 2018 at 4:59 pm - Reply

    Reading some of the comments that were made completely hurt me. I have Ledderhose Disease In my feet. I can’t walk longer the 5 mins without severe pain. But, I completely understand those who are using the scooters for faster lines or laziness. It brings down those who really have a medical issues. I’m only 47. To hear I don’t deserve to go because I will be in the way just hurts. So those of you think we shouldn’t be able to go into Disney because we are in the way. Try living the way we do and see if you Would want someone to speak that way to you.

  66. Michelle May 16, 2018 at 3:37 pm - Reply

    I am leaving for Disney World/Universal vacation in 33 days. I am very excited to finally be going back after 13 years. My kids were young when we went last time and are now graduating HS & College. It was also before I had knee surgery for a torn meniscus in my left knee. I have healed from that surgery but do sometimes have pain. A week ago I was chasing my dog who got out and I popped something in my right knee and my kneecap somehow moved to the side. I couldn’t walk for days and was on crutches. I’m taking Motrin and just trying to rest it when I can. I have ordered a scooter for my trip because I am having trouble walking and even have had my knee give out on me just standing still. I am worried that if I try to push it I will ruin the trip for my kids. That being said I am not handicapped and have had people in my life who are so I would never take advantage of that. I would never just rent a scooter for the fun of it, I have never even been on one and hope its not as hard to drive as everyone is saying because it is making me nervous. Also, it is now an extra expense that I had not originally had in my budget. I don’t want special treatment but I also don’t want to be in so much pain that I waste all the money I am putting out on this vacation. Which means that there will be times when I am walking and times when I am riding the scooter. I really pray that I do not encounter some of the rude comments that I have read on here. I am not doing this to be lazy, I’m doing this so I can enjoy the vacation I have spent so long planning and paying for.

    I do appreciate this debate and have learned things I didn’t think of and will try to be as carful as possible. I know kids can run in front of you but they can do that if you are driving a car to. I also know that in Disney you can sometimes be so wrapped up in everything around you that you are not paying attention to others. People who are walking should be just as aware of scooters, wheelchairs and strollers as you want them to be aware of you.

  67. Ed May 29, 2018 at 6:58 pm - Reply

    The misuse of these vehicles cannot be denied. Disney needs to take some responsibility here and simply require a note from a medical doctor that is submitted in advance of the visit. Yes it will require resources on their end but it would enhance the experience of everyone who endures the misuse. They could also do the following:
    1. Require families traveling with party to get in bus lines which might mean the parties get split up but it makes zero sense to allow them on the bus with guaranteed seats at the expense of others who have been waiting.
    2. Not allow front of line access. Rather provide an extra few fast passes to the individual. It seems that families use this to enhance their experience by getting to front of line – let’s eliminate that as an incentive. Might reduce the number of people renting scooters.
    3. If someone doesn’t have a medical reason for a scooter then they should pay significantly higher rates for the scooter that should be used to enhance all visitors experiences.
    4. Consider a scooter and family only bus that would stop at multiple places and likely take longer but be equipped to accommodate the needs of people with scooters
    Disney needs to remove the incentives that cause people to game the system. For those legitimately in need of a scooter this would in the end help them and their experience at the park.

    • Amanda June 9, 2018 at 3:18 pm - Reply

      Do you know about the AMA act, have you ever heard of HIPPA?
      I do not want the people at Disney to know my medical history!
      Why are you SO sure there is rampant misuse? Because people can get off of them? Because they are ‘fat’ or they don’t ‘look’ like they have a disability? The reason they are so much more prevalent is that they have been made financially possible for people. 10 years ago I brought a wheelchair with me and my husband had to push me all day. In Jan I rented a scooter and so I and my traveling companion could both enjoy the day.
      1 – They can’t load a scooter onto a bus when people are already on it. This means that there is no way to have the party ride together unless they load first with the scooter. I have no problem waiting my turn – but not being penalized. At the end of the night, they DO make scooters wait in line, this is because they have a cast member ‘running’ the line. So they can judge what bus they need to put the scooter on. As an aside, my boyfriend did not sit on ANY trip back to the resort because he always gave up his seat to either someone elderly, a child or a mother with child, I see many, many young fit men & woman who don’t do that – should Disney make a rule for that? I wish they would, but perhaps it is just that as a society we don’t care about others anymore – certainly the tone of these comments seems to indicate that.
      2. I don’t know why you think this but a scooter does NOT get front of the line access. You either wait in line, if it can accommodate it, you wait in line to a certain point, then a CM brings you through another entrance to get onto the ride, plenty of times I saw people I had been in line with get on before me. Or you get a paper telling you when to come back to the alternate entrance. Apparently there needs to be an announcement – this person came to the ride x minutes ago so you all know we waited?
      3. Scooters are rented by many places, not just disney – please again see my comment about ADA and HIPPA – what you are suggesting is ILLEGAL!
      4. Disney is not going to spend money unless it makes them money, they are a business. They are legally required to accommodate disabilities – they are not legally required to cater to your prejudices and lack of compassion.

  68. Sarah June 3, 2018 at 3:27 pm - Reply

    Ok I’m 31 and I have server scoliosis wore a back brace for almost 10 years I don’t drive so I’m forced to walk most places because cabs or buses are far between each other and I can’t tell you the amount of pain I get from doing this on a daily basis so when I go to Disney world with my husband and our 4 year old special needs son who also has a medical device I do need to rent a ecv because my back will not make it i walked mk once and by 3 pm I had to be rushed to urgent care at the park my husband had to carry me from thunder mountain to the first aid where they gave me ice to bring down the swelling and gave me a free wheelchair rental well I didn’t enjoy my time in that chair but at least when I go back this time I at least know my family of three will enjoy our vacation because I know that I cannot handle the amount of walking that is Disney

  69. Bryce June 10, 2018 at 5:35 pm - Reply

    I’m stunned and almost in tears reading this post and all the replies. For years, I walked Disney and was tired at the end of each day. It’s part of the experience after you walk several miles. Then you learn to slow down and enjoy Being there. Recently, my world got rocked with a breast cancer diagnosis. I now live with tons of meds and supplements, “ologists”, and fear about how long I’ll be here. Not being morbid, but I have no idea of everything ahead of me, and how I’m going to feel. All I want to do is visit Disney to get some happy in my life. We booked a trip for Sept. I can walk, but get tired easily if I do too much. And now I’m afraid to even think about using an ECV because I look fine on the outside. I am about ready to cancel my much-needed vacation, not worry about the money loss of event tickets, and find someplace else to go. Thank you all.

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