5 Tips for Healthy Eating from the Executive Chef at Napa Rose
Many people associate healthy eating with menus consisting of wee portions of kale, wheatgrass, some substance that looks (and tastes) of cardboard and perhaps a small cube or two [...]
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08, 2016
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08, 2011
A Story of Disney Customer Service – Making Magic out of a Hurricane
There have been books written about it. Companies send employees to study it and implement it. Trainers use it as an example (yes, I was one of those that did) and basis to teach it. Guests come to expect it. […]
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08, 2011
A Story of Disney Customer Service – Why We Go Back Time and Time Again
Speak to any Disney Fan and you will eventually find the story. The one about how they became a fan, where they became hooked. The interesting thing is that many [...]